Reschedule A Class

Refund Policy
Class fees and transfer fees are non-refundable, and no refunds will be issued once fees have been submitted. Class materials and supplies such as course manuals, textbooks, CPR masks and all other class supplies are non-refundable. No credits will be issued for future courses.

Reschedule / Transfer Policy
Registered participants are required to submit a Transfer Request online at least 48 hours prior to the original class date. Applicable transfer fees of $25 apply for all classes

Late / No Show Policy
Failure to attend your registered course time will result in forfeiture of all registration fees. Failure to be present by the start of the registered course time will result in forfeit of all registration fees.

Pre-Course Requirement Policy
Failure to complete necessary pre-course requirements (i.e. online blended learning coursework, additional certifications, etc.) prior to the start of the scheduled course time will result in forfeiture of all registration fees.

Failed Course Policy
If a student fails to pass the necessary components to receive their desired health and safety certification, Key CPR will allow that student to repeat the failed course until success, at no cost to the student. No refunds will be given for attempted and failed courses.

Cancelled Class Policy
Key CPR reserves the right to cancel classes as needed. In the event a class is canceled registered participants will be offered a transfer to a different class at no additional charge or a full refund.